Privacy Policy

Maison Abodo
Address: 6 rue du parc, 74100 Annemasse, France
Contact form

Last update: 1ᵉʳ November 2024

Maison Abodo attaches great importance to the protection of its users’ personal data and is committed to respecting their privacy. This privacy policy explains the types of data we collect, how it is used, and your rights as a user of our website.

1. Data controller

Maison Abodo, located at 6 rue du parc, Annemasse (74100), France, is responsible for processing the personal data collected via its website.

2. Collected data

Maison Abodo may collect and process the following personal data:

Identity data: surname, first name, address, telephone number, e-mail address.
Connection data: IP address, browser type, language preference.
Purchase history: products ordered, amount and date of purchase.
Payment information: payment method used (bank details are processed securely by our payment service provider and are not stored by Maison Abodo).
Browsing data: pages consulted, time spent on the site, clicks, etc.

3. Purpose of data collection

We collect and process users’ personal data for the following purposes:

Order management: to process, manage and dispatch your orders.
Customer service: to answer your questions, queries and complaints.
Personalized experience: to offer you a customized browsing experience, notably through the use of cookies.
Marketing: to send you promotional offers and newsletters if you have given your consent.
Improvement of our site: to analyze interactions with the site and improve our services.

4. Data recipients

Your personal data may be shared with :

Our service providers: for order dispatch, customer service management and payment processing.
Competent authorities: in the event of legal obligation, judicial or administrative request.

Maison Abodo will not sell, rent or disclose your personal data to third parties without your prior consent.

5. Data retention period

Personal data are kept for a period strictly necessary for the purposes for which they are collected, in compliance with applicable legal provisions:

Data relating to orders: kept for 5 years after the order has been processed.
Contact data: stored for the duration of the commercial relationship, then archived for a maximum of 3 years.
Payment details: stored only for the duration of the order process.
Cookies and browsing data: stored for a maximum of 13 months.

6. Your rights

In accordance with current legislation, you have the following rights with regard to your personal data:

Right of access: you may ask to consult your personal data held by Maison Abodo.
Right of rectification: you can request the correction of inaccurate or incomplete information.
Right of deletion: you can request the deletion of your data under certain conditions.
Right to object: you have the right to object to the processing of your data for commercial prospecting purposes.
Right to restrict processing: in certain cases, you may ask us to restrict the processing of your data.
Right to portability: you have the right to receive a copy of your data in a structured, commonly used and machine-readable format.

To exercise your rights, please contact our customer service department using this contact form or by post at the following address:

Maison Abodo
6 rue du parc, 74100 Annemasse, France

7. Data security

Maison Abodo takes technical and organizational security measures to protect your personal data against loss, destruction, alteration or unauthorized disclosure.

8. Cookies

Maison Abodo uses cookies to improve the user experience and to collect anonymous statistical information about site usage. For more information on the use of cookies and to manage your preferences, please consult our Cookie Policy.

9. Modification of the personal data management policy

Maison Abodo may update this privacy policy from time to time. We encourage you to consult this page regularly to stay informed of any changes.

10. Contact

If you have any questions about this privacy policy, please contact Maison Abodo at the following address:

Maison Abodo
6 rue du parc, 74100 Annemasse, France
Contact form